.Biz in the News

.Biz Help Desk
Service Request
Incident Management
Change Management
Asset Management
Service Level Management
Project Management
Survey Management
The Source Code

.Biz in the News.....

May 2008 - Beta Version of Requisition Module Available Soon

Our new Requisition module, complete with Approvals, Purchase Orders, and Line Items has been fully integrated into the .Biz solution. The full version will be available in the base product shortly.

EasyAccess Business Solutions welcomes new customers from Florida and Maryland. We continue to win over previous Remedy customers. As well, our Support and Consulting services continue to grow.

April 2008 - .Biz Requisition coming soon!

We are now in the development completion phase of our new Requisition Module, and expect to release this new feature shortly. Stay tuned for more information...

March 2008 - .Biz v2 Source Code now released

Our development team has just completed a 4 month upgrade and test period of .Biz, and we are pleased to now make the new .Biz v2 Source Code available. For existing .Biz clients, this source code upgrade is free.

February 2008 - .Biz lands prestigious Client

We are very pleased to announce that the worlds largest software company has chosen .Biz over all other ITSM solutions. Our Web Site transparency, our solid Architecture and Source Code availability were the key points that separated .Biz from the crowd.

In February we also welcomed new clients in Ireland and United States. As well, we provided services to enhance an existing .Biz custom solution to a client in South Africa.

New product development includes the new Data Viewer and Exporter, allowing for easy custom report generation and export to Excel and .PDF. Charting is included, and will continue to be enhanced in future releases.

January 2008 - Biz v2.0 is now available!

.Biz v2.0 is now released. This new version is now available for Visual Studio .NET 2005 and NET 2.0. Enhancements in .Biz v2.0 are:

Improved Performance

Closer integration to Active Directory via LDAP

Ported to latest Microsoft Platforms and technologies

Improved ITIL processes within base product

and much more...:

December 2007 - Preparing for v2.0

EasyAccess Busines Solutions is currently working on our new v2.0 to be released in January. There are many improvements planned, stay tuned for more...

November 2007 - Consulting Services on the Rise

The Consulting Services Branch of EasyAccess Business Solutions Inc. has had a strong showing this quarter. Additional functionality, new reports, changes to workflow and custom definitions has been created for new and existing customers. Using the Design Change Request process, customers have been easily able to request new changes to their existing .Biz product. Changes have been completed for several customers including a Canadian Bank, a Telecom Company, a HealthCare provider and a Automaker in South Africa. Consulting services have already been booked for January, call now to get in the schedule.

October 2007 - International Bank implements custom Help Desk

An existing customer for years, Citibank implemented a custom solution, CitiHelp out of Boston, MA..

October 2007 - Major Bank implements .Biz across Canada

The initial roll-out of .Biz at HSBC in Canada proved so successful, it has been rolled out to other departments at HSBC operations, as well as across Canada at the individual Branches.

September 2007 - Municipality in UK selects .Biz

After having a personalized walk through of .Biz and trying the free 90 day Trial, .Biz was purchased by a municipality in UK, the City of Carlisle, United Kingdom.

September 2007 - EasyAccess survives merge at Telecom

One of our longest standing customers, Petrocom, New Orleans, LA, recently merged with several other Telecom Providers. During this merge, all parties technologies were reviewed, and it was decided to adopt EasyAccess as the primary platform for IT Service for the new company, Broadpoint.

August 2007 - Customized Solution Delivered to Health Care Service Provider

EasyAccess Business Solutions has supplied a customized solution focusing on Incident Management and Change Management to replace an existing Remedy solution in Dallas TX.

July 9, 2007 - .Biz in Canadian Government Council

The government run Canada Council of the Arts in Ottawa, Canada, purchased .Biz. because it fit their needs out-of-the-box, particularly the Asset Management module which allowed them to keep track of all assets within their organization.

May 11th, 2007 - .Biz at Global Communications Supplier

EasyAccess Business Solutions is supplying Andrew Corp., a global designer, manufacturer, and supplier of communications equipment, services, and systems with a Custom .Biz solution. It allows the tracking of their Equipment at Customer Sites and their Incidents, with an easy to use Customer login. This is a rapid deployment, offering a full featured custom solution in short time. Stay tuned for more details.

April 15th, 2007 - .Biz v1.1 is now available!

.Biz v1.1 is now available for download and upgrade. New features include our Survey Module, enhanced Time Management and an improved Help Console. View the new version Live On-Line or download it from our Downloads page.

April 2007 - .Biz wins US Health Care Service Provider

EasyAccess Business Solutions is pleased to announce the roll-out of .Biz at one of US most innovative service provides to the Health Care Industry, Broadlane. Stay tuned for more details...

"We beat out the Industry leader in ITSM solutions at this account, Remedy ARS, a testament to our product and exceptional service" - Nic Nielsen

March 2007 - .Biz conquers another Continent!

EasyAccess Business Solutions is pleased to welcome on board one of the worlds largest automakers affiliate in South Africa, Toyota South Afrrica. Stay tuned for more details....

February 2007 - .Biz Rolls across Canada at HSBC

EasyAccess Business Solutions is pleased with the successful roll-out of .Biz at one of the worlds largest banks. The solution is a customized Service Request application, where Bank Branches initiate requests such as Account Openings, Account Closures etc.. and at the Bank's Canadian Headquarters in Toronto, these requests are handled by Agents.

A word from Nic Nielsen, Founder & CEO

"2007 was a very successful year, and our hopes for 2008 are even higher"

"2008 is looking great. With the release of our .Biz 2.0 with all it's improvements, we project equal or greater success than 2007. We are ahead of our development schedule, and we have many exciting new features and applications to be released this year."

"We continue to have great customer satisfaction, and have received accolades from many industry experts."

"Stay tuned, this is going to be another exciting year!" - Jan 2008