90 Day Free Trial,  Downloads and Documentation 

       All Downloads are Virus Scanned, Adware, Spyware, Pop-Up  and Malware free.

       By Downloading and Installing .Biz or .Biz Help Desk you agree to our Software License Agreement. 

       To review our Agreement, please click here...

       To view the Pre-requisites, please read the following document.Biz Pre-requisites.doc...

       For .Biz and .Biz Help Desk 90 day free trial, click below...

• .Biz v2- Full Version download...   March 31st, 2008 (43mb download)  (Requires .NET Framework v2.0)

       How hard is it to install?      Click here to watch the Installation Video     (only takes 8 minutes, 41 seconds!)

       If after 90 days, you want to purchase the product, call us to receive a permanent key, no re-install required.. 

       During the 90 days free trial, you will also get:

• Free unlimited Telephone Support on our Toll Free Number
• Free unlimited E-Mail Support
• Free upgrades
• We'll get you up and running!

Logging into your 90 day trial - Demo / Demo

           The default administrator Login ID is Demo with the password Demo. The password is case sensitive.

           To get to the Login page, go to your Start - > Programs -> EasyAccess.biz folder and select the Login Page shortcut.

Installation Troubleshooting

• EasyAccess Troubleshooting Guide
• Windows 2003 and IIS 6.0 'Page Cannot Be Found' issue Instructions  
• Where we find most of our solutions - Google

Post Installation Configuration

• Post Installation Configuration Documentation   

.Biz v1.1 to .Biz v2 Upgrade Instructions

• .Biz v1.1 to .Biz v2 Upgrade Instructions 
• .Biz v1.1 to .Biz v2 Upgrade Video

.Biz Documentation

• .Biz User Guide.PDF      (10mb)
• .Biz Administrators Guide      (3mb)

Source Code installation instructions

• .Biz Developer Edition Install Document
• .Biz Help Desk Developer Edition Install Document

Sample .Biz Proposal

• Sample Proposal for implementing .Biz

Sample .Biz Roll-out Project Plan

• Sample .Biz Roll-out Project Plan (Microsoft Project .mpp file)
• Sample .Biz Roll-out Project Plan (MS Excel .xls file)

.Biz Requirements Check lists

• Notification Checklist
• Escalation Checklist
• Categorization Checklist
• Group Assignments Checklist

.Biz Design Change Request form

• .Biz Design Change Request form

Additional Documentation

• Data Import Guidelines Document
• EasyAccess Programmers Reference
• .Biz Help Desk Developer Edition Install Document
• EasyAccess LDAP Setup Document
• How to configure Attachments
• .Biz Architecture Document

Latest . Biz E-Mail Server

• BizEMailServer.exe - January 14th, 2008 - v2

 Utilities

• LDAP Utilities to get and verify your LDAP Settings
• VBS Test script to verify your COM+ Server Settings.
• VBS Script to retrieve your EasyAccess Database and COM+ Server version
• Sample HTML Notification E-Mail Body
• Sample HTML Incident Web Link
• Sample HTML Survey Web Link
• VBS Test script to test your STMP setup

Additional Reports

• Open Incidents by Date Range (MSSQL Server)
• Open Incidents by Date Range for Individual Agent (MSSQL Server)
• Closed Incidents by Date Range (MSSQL Server)
• Closed Incidents by Date Range for Individual Agent (MSSQL Server

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